I can help with

  • Understanding your audiences

  • New propositions and business models

  • Scaling your organisation or idea

  • Bringing new technology into your organisation

  • Pivoting to stay relevant

  • Testing the value of innovation ideas

  • Workshops, brainstorms and coaching

  • Organisation and consumer behaviour change

Why Work With Me

I help organisations cut through the nonsense and make the decisions that matter for their bottom line.

Successful projects are a partnership.  I’ll help you listen to the people you serve (including the those you work with) to find new ways forward, and plan how your organisation will adjust to these changes.

My favourite projects have me in the trenches, working alongside teams to bring ideas to life.  In my experience this usually involves a combination of technology, culture and building new capabilities.

With over ten years of experience working with everyone from start-ups through to large scale enterprises, NGOs and the Public Sector I’m at home working with other Strategists, MarComms, Experience Designers and Technologists.  Or coaching new teams who are eager to learn.

STRATEGY

An approach to solving problems and achieving goals.  Sound simple? The real knack is using insight to identify the right problem and staying single-minded in your response.

SERVICE DESIGN

Putting the user first to improve a service end-to-end and front-to-back by considering people, processes, communications and technology.  This is how we turn ideas into action.

PRODUCT MANAGEMENT

Maintaining steely focus to design and improve your solution.  It takes good stakeholder management, ruthless prioritisation and a team who respect each others roles.

LAUREN PERFORMED AN EXTRAORDINARY ROLE FOR US AT AMNESTY. LAUREN BRINGS AN ENERGY, FLEXIBILITY AND APPROACHABILITY THAT ENABLED HER TO ENGAGE AND WORK EFFECTIVELY. HER CREATIVITY AND PASSION FOR DESIGN THINKING PRODUCED HIGH QUALITY ARTEFACTS THAT FRAMED BEST PRACTICE DESIGN FOR GROWTH. I WOULD RECOMMEND LAUREN, A PLEASURE TO WORK WITH AND SOMEONE WHO GREATLY HELPED US TO AUGMENT HUMAN RIGHTS.

Kevin Antao, CIO, Amnesty International

LAUREN IS AN EXCEPTIONAL STRATEGIC THINKER WITH A DEEP KNOWLEDGE OF HER SUBJECT. LAUREN IS ALWAYS COMING UP WITH NEW WAYS TO APPROACH THINGS, SHE IS HAPPY TO CHALLENGE THE STATUS QUO AND IS A LATERAL THINKER. I’VE ALWAYS ENJOYED WORKING WITH HER ON PROJECTS AND SHE HAS BEEN A REAL ASSET, HELPING OUR BUSINESS DELIVER GREAT QUALITY PROJECTS.

Rachel Allen, Head of Transformation, Ascentric Royal London

WITH PROVEN SUCCESS, LAUREN IS A HIGHLY MOTIVATED PROFESSIONAL. LAUREN’S CHAS HAD AN INNATE CAPABILITY WITHIN CX AND DESIGN THINKING, LONG BEFORE IT WAS SO PREVALENT IN BUSINESS. LAUREN BALANCES HER PASSIONATE, AMICABLE STYLE PERFECTLY WITH HER DRIVE AND AMBITION.

Raymond O'Sullivan, Business and Innovation Director, Six

I WORKED WITH LAUREN ON AN EXTREMELY CHALLENGING PROJECT IN EVERY AREA. LAUREN WAS AN UNFAILINGLY GOOD HUMOURED AND IMMENSELY CAPABLE TEAM MEMBER WITH A TALENT FOR WORKING WITH THE BUSINESS AND TURNING THEIR VAGUE WANTS INTO REAL, ACTIONABLE ITEMS. LAUREN WOULD BE A GREAT ASSET TO ANY TEAM.

Dave Livesey, People and Delivery Lead , BJSS

Work

Let’s Work Together

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